Privacy Policy

At RoyalCrown Nepal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

Information We Collect

We collect only the minimum information necessary to process your orders:

• Contact Information: Your name, phone number, and WhatsApp number
• Delivery Address: Your delivery location for order fulfillment
• Order Details: Products ordered, quantities, and order history

How We Use Your Information

• To process and deliver your orders
• To communicate order status and delivery updates via WhatsApp
• To respond to your inquiries and provide customer support
• To improve our products and services

Information Sharing

We do NOT sell, trade, or share your personal information with third parties. Your data is used solely for order processing and customer service.

Data Security

• We implement appropriate security measures to protect your data
• Order information is stored securely and accessed only by authorized personnel
• We do not store payment information as we operate on Cash on Delivery

Cookies & Website Data

Our website uses minimal cookies for:

• Storing your shopping cart items locally on your device
• Remembering your preferences for a better browsing experience

We do not use tracking cookies or share browsing data with advertisers.

Your Rights

You have the right to:

• Request access to your personal data we hold
• Request correction of inaccurate information
• Request deletion of your data (note: this may affect order history)
• Opt out of promotional messages

Children's Privacy

While we sell baby products, our services are intended for adults (parents/guardians). We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• 📱 WhatsApp: +977-9815370161
• 📍 Location: Main Road, Biratnagar, Biratnagar